Reference

2vilar legal terms for India

2vilar keeps legal terms, access rules and request paths in one place so you know what happens before you open an account or change your details.

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2vilar 2vilar legal terms for India
REQUEST ROUTES

Where to send legal requests

For legal requests, the cleanest path is the form inside your account, because it ties the message to the right record.

In-account form Use the form inside your account for access, correction or closure requests. It keeps your message linked to the right profile, which helps us verify the request without repeating details across channels.
Email request If you cannot log in, email the help address shown in your account area. Include your registered phone, the exact change you want and any file we need to match against your record.
Secure upload For document checks, use the secure upload step only. Do not send sensitive files through open chat; that keeps bank details, identity pages and signed forms inside the protected flow.
DATA CARE

How we handle records and cookies

We keep only the records needed for account use, legal duties and dispute handling. Cookies help us remember session state, language choice and simple settings, while security checks help protect your account…

Data stored

We keep contact details, login timestamps, payment references and request logs needed for account operation, dispute handling and legal duties. We do not keep extra data just because it exists.

Cookie use

Cookies remember session state, language choice and basic site settings. They help us keep you logged in, reduce repeated prompts and show the same account state across a browser session.

Account security

We may ask for a one-time code, password re-entry or device check before a sensitive change. Those steps help protect your balance, wallet link and saved contact details from misuse.

Retention period

We retain records only as long as needed for active use, dispute handling, fraud checks and local legal duties. After that period, data is removed or archived under our internal process.

Change requests

You can ask us to correct, update or delete eligible data from your account. If a law requires us to keep a record, we will explain what stays and why.

Contact path

Send every request with your registered phone or email so we can match it to the right profile. If we need more proof, we will say exactly which field or file is missing.

Questions on access and records

These questions cover what happens to your data, account requests and access checks on 2vilar. If a local rule changes what we can do, we follow the local rule and update the process inside your account or through support. Keep your registered details current so we can match requests to the right record and reply without delay.

Yes. You can ask for the personal data tied to your account, and we will share the parts we can under local law. Some payment records or logs may stay if we need them for disputes or legal duties.

Send a correction request from your logged-in account or through support with the exact field you want changed. We may ask for proof if the change affects identity, bank, or wallet details.

Our cookies remember session state, language and basic settings. Where a cookie choice prompt appears, your selection affects only that browser and device, and you can clear stored cookies in your browser at any time.

If local law changes, your access can change with it. We apply the current rule for your region and may pause a feature until we finish any required checks or updates.

We may ask for a one-time code, matching account details, or a document upload when a request affects money movement or record changes. That helps us protect your account from misuse.

We keep records only as long as needed for account use, dispute handling, legal duties and fraud checks. When the retention period ends, we remove or archive them according to our internal process.